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FAQ

‧General  ‧Application for Internet Trading  ‧About Trading  ‧Real-Time Quote and Streaming Quote Package
‧Initial Public Offering (IPO)  ‧System Requirements and Internet Access  ‧Internet Trading Security  ‧ Trading Features

Q1. What kind of financial products can I trade via the Internet Stock Trading Service /Automated Stock Trading Hotline?
Q2. Do you provide free real-time snapshot quotes?
Q3. When do you charge for using real-time snapshot quote service?

Q1. What kind of financial products can I trade via the Internet Stock Trading Service /Automated Stock Trading Hotline?
  You can buy/sell all stocks, warrants and Exchange Traded Funds (ETFs) in local currency listed on Hong Kong Exchanges and Clearing Limited via our Internet Stock Trading Service/Automated Stock Trading Hotline. For the details of non-Hong Kong market stocks and stocks in foreign currency, please call our Fubon Automated Trading Platform Services Hotline at (852) 2842 6262 (Hong Kong) / 0080 1 855 978 (Taiwan) details.
 

Q2. Do you provide free real-time snapshot quotes?
  If you have applied for our Automated Stock Trading Hotline, you can enjoy unlimited real-time quote free of charge via the hotline service. If you have applied our Internet Stock Trading Service, you can enjoy 300 real-time snapshot quotes each month for free. Additional free quotes will be offered for every order which has been successfully executed (fully or partially) via Internet channel. The number of free quote will be reduced when stock price enquiry is made or the "refresh" button is clicked. The stock quote counter will be reset to "300" at the beginning of each month. For details, please refer to FAQ – Real Time Quote Service section.
 

Q3. When do you charge for using real-time snapshot quote service?
  If you are the customer of our Internet Stock Trading Service and have used over the 300 free real-time snapshot quotes for the relevant month, you will be informed to select whether to continue with the chargeable quote of HK$0.07 per quote; or select “CANCEL” and enjoy our delay quote service for free. However, once you have chosen the delay quote, you may not be able to view the real-time quote until the end of the relevant month. For your easy reference, the Quote Meter records the total chargeable quotes you have used for the relevant month. The due date for the chargeable quotes will be on the last trade day of the month. In the event of insufficient fund at the time of effecting the debit, the real-time quote service will be automatically SUSPENDED until the outstanding fee(s) is/are fully settled. For assistance, please call our Securities Services Hotline at (852) 2842 6262 (Hong Kong) / 0080 1 855 978 (Taiwan). In addition, our Bank reserves the right to collect the outstanding charge(s) at any of your HKD accounts with the Bank.